Recently, Poison Tongue Jun saw 3 customers' complaints on ThinkMarkets Zhihui. The first complaint of the customer has paid the fee for the gold according to the requirements, but it still cannot be issued. The customer service must wait for the announcement.The malice will not be given gold, and the email to find a customer service does not receive a reply; the third prosecution is that the customer's profitable funds have not withdrawn, but somehow is inexplicably given by the platform, and the customer service did not get a reply!
Is the customer service of ThinkMarkets Zhihui?If something goes wrong, it is intentional!Poison Tongue Jun must check the situation in it.
TinkMarkets Zhihui was founded in 2010. It is the world's leading online trading broker. It is headquartered in Melbourne and London, UK, and has offices in Asia Pacific, Europe, South America, the Middle East and North Africa.
ThinkMarkets Zhihui is regulated in the world's most trusted financial regulatory agency:
TFGLOBALMARKETS (UK) Limited is regulated by the British Financial Behavior Administration (FCA registration number: 629628);
TFGLOBALMARKETS (Aust) PTYLTD is authorized and regulated by the Australian Securities and Investment Commission (AFSL: 424700).
1. British license
Poison Tongue found TFGLOBALMARKETS (UK) Limited on the official website of the UK (FCA).Trading and funds will also get the due protection.
However, Poison Tongue Jun found on MT4 that Zhihui did not use the company with the British FCA supervision as a company, so this license was just a decoration!
2. Australian license
Poison Tongue found that TFGLOBALMARKETS (Aust) Ptyltd has indeed been regulated on the official website of Australia. However, the Australian regulatory license has lost its original meaning for Chinese customers.As early as 2019, Australia ASIC has issued an announcement to stop serving Chinese customers, so Australian licenses are not regulated with Chinese customers!
From the MT4, TFGLOBALMARKETS (Aust) PTYLTD, a company supervised by the Australian license, is indeed a company that is used as a transaction. ThereforeAlthough the license is only one of the credibility of the securities firms, there is no basic guarantee, so what else is worth considering!
Besides, there are already customers who have been treated with injustice, and the platform has not responded, and it has not been resolved. Is it not equivalent to moths to flutter!
Third, self -developed trading software
TinkMarkets Zhihui also has its own self -developed trading software. Poison Tongjun has actually said that there may be several harms in the self -developed trading software of foreign exchange brokers many times.
1. Security risk: Self -developed trading software may have technical vulnerabilities and hidden safety hazards. Brokers can operate software in the background, which affects the market and transaction results, and even causes financial loss.
2. Trading risk: securities firms may move in self -developed trading software, and the manipulation market frequently slipped, making investors more and more loss.In addition, securities firms may also set up rigorous gold issuing regulations and high handling fees to limit their gold, further increasing investment risks.
3. Regulatory risk: Self -research trading software is usually not regulated by relevant institutions, which means that investors' funding security cannot be guaranteed.If a broker has problems or bankruptcy, investors' funds may not be recovered.
Summarizing the above points of harm and the content of customer complaints, whether it is confirmed that there is indeed a malicious no gold, the fee pays the handling fee, the account profit of the account is inexplicably transferred, so I urge investors to know before investing in the investment.It is clear that not only the license supervision, the trading platform, the reputation of the securities firm, etc., you can't just look at one of them, so that you can be more assured to invest!
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